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Unsolicited Testimonials from Satisfied Hawaii Adventure Deals Customers


Dear HawaiiAdventureDeals,
I want to say thank you for all your help in planning the most wonderful vacation of a lifetime. I had a blast and everything I booked with you at Hawaii Adventure Deals went smooth as glass. I did book some things with a travel agent friend through Go GO Tours and almost everthing was a problem including a cancellation and change of 2 activities. I did manage to get them straightened out but my first hour on Maui was spent on the phone and at the front desk getting help.

I have recommended you to several friends and I am hoping they follow my advice. I am sorry we did not get a chance to meet but so it goes. Your are a great contact at the site. I also wanted to mention that I did ask for your friend at the spa in the Hyatt but she was off for a few days and I did not have the message with her. I was disappointed but the girl I did have was good. Thanks again and if I ever return to Hawaii ( probably will need to save lots more money, your state is very expensive) I will book through you and Hawaii Adventure Deals.
Sincerely,
Katherine Jones and family.



Dear Sara
Thanks for all you have done! I know I have been so back and forth about dates and which trips to take. I really appreciate all your patience and your generosity with time. I work in sales so I know some of the frustrations when decisions aren’t made and how that can be weird. For that I apologize! I wanted to communicate some of the dates for the trips we discussed. Thanks Again for everything! You're amazing!
Authentically,
Scott Freeman


Dear Hawaii Adventure Deals team,
I would like to tell you how pleased I was using the activities I booked with your company. My family and I enjoyed all of the trips which included snorkeling, biking, horseback riding and the raft boat thing. I would give your company an A+. I felt the booking process was easy and informative.

I liked how the vouchers had all the information on one paper including the directions. I felt so confident that each activity was going to be fun and safe. We plan to return to Hawaii next year at the same time and I will definitely book everything with your company. All of the companies you represent were excellent, friendly, fun and clean. I have the utmost confidence in your company.
Thanks,
Lois Suit


Dear Hawaii Adventure Deals,
You may or may not remember, but I booked a number of tours with you last fall when I came in for a weekend (most of which kind of went south by no fault of yours) ... your service was EXCELLENT, and I could do it "virtually"... which is a HUGE benefit to me since I spend most of my time away from home.

Well, I'm writing to let you know I'm coming back this fall, for a MUCH longer stay, multi-island trip with my beautiful bride (now in our 10th year!!!) for our (get this) first honeymoon! We're looking forward to working with you on this upcoming endeavor, and I wanted to give you notice that one of the "must do" items on the list is a "dolphin encounter" ... if this needs to be booked now, or on any particular island, we'd like to know so that it is secured.
Thanks,
Gene Anderson

MAUI

Dear Hawaii Adventure Deals team,
Jodie and I wanted to let you know that we just completed our 2 week vacation to Maui. And I must say the 7 events that we set up with Hawaii Adventure Deals.com went perfectly, without a hitch. We were so pleased and just a quick testimonial that you can rest assured that everything on your itinerary will be in place when you arrive. We were more than satisfied.
Thank you,
Chris Small

OAHU

Dear Sara,
Thank you very much for the wonderful vacation. The activities such as the interaction with the Dolphins at Sea Life Park was great. The staff at the Park really love and take care of those wonderful animals. The Smith's Luau, Fern grotto cruise, and Lei Greetings at Airport were great. Next time we will take Helicopter and Na Pali cruise on Kawai. We also appreciate the patience you showed in cancelling and then re-booking above activities after my wife's mother got better from her illness.Thank you again and Mahalo.
Sincerely,
Robert and Zemfira

Dear Hawaii Adventure Deals Team,
The staff at Hedemann's was great! This was my first time on a longboard and I got up on the third try. At the end of the session, Sean took me to the outside for some larger waves and after a few expected wipeouts, I caught a ride for about 30 seconds. Doesn't get any better than this!
Russ Chesson

Dear Hawaii Adventure Deals,
Thank you very much for the wonderful vacation. The activities such as the interaction with the Dolphins at Sea Life Park was great. The staff at the Park really love and take care of those wonderful animals. The Smith's Luau, Fern grotto cruise, and Lei Greetings at Airport were great. Next time we will take Helicopter and Na Pali cruise on Kauai. We also appreciate the patience you showed in cancelling and then re-booking above activities after my wife's mother got better from her illness.
Thank you again and Mahalo,
Rakesh and Julie

BIG ISLAND

Dear Hawaii Adventure Deals,
I just wanted to say that I think your service is absolutely fabulous, and totally worth the money. I booked about four-five activities on the Big Island and could not have been luckier with the picks. The guides were amazingly well-informed and each activity was extremely well organized and planned out. Thanks for putting together some of the greatest excursions all on one site!!
Best Regards,
Angie

KAUAI

Dear Hawaii Adventure Deals team,
My wife and I recently spent our 25th anniversary on Kauai. We had a full schedule, and one item we booked through your company was a cruise up the Napali coast via Holo Holo Charters.

To make a long story short, Holo Holo Charters (though they would not admit it) overbooked and bumped us on a different cruise. The next morning, we called Hawaii Adventure Deals, and I explained what happened to a Sara Black. Sara listened carefully and took ownership of the situation. She assured me that she would do everything in her power to resolve it to our satisfaction. She promised to call me back within the next few hours.

Sara did call us back as promised and was able to re-book us on the cruise that we initially paid for on the very next day.

Sara was professional, empathetic, courteous, and gave me the confidence that she would go the extra mile to try to take care of us, and she did. Please express my gratitude to Sara and recognize her for providing exemplary customer service. I wanted to thank you for having the right people working for you. Thanks for the great service.
Sincerely,
Bill and Shannon Warner

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